The big book of people skills games
Scannell, Edward E.
The big book of people skills games Edward E. Scannell - New York : McGraw-Hill, c2010. - x, 260 pages : ill.; 23.3cm.
Contents: Acknowledgments; Chapter 1. UsingGamesand Activities in Your Meetings; Chapter 2. We're in the People Business!!; Chapter 3. Interpersonal Tool Kit; Chapter 4. Communication Skills; Chapter 5.MotivatingOthers; Chapter 6. Changing Generations; Chapter 7."Customer" Service; Chapter 8. Business Etiquette; Chapter 9. Public Etiquette: Boats, Planes and Automobiles; Chapter 10. Leadership Skills; Chapter 11. Managing Change; Chapter 12. Presentation Skills; Chapter 13. Teambuilding; Chapter 14. Creative Problem SolvingChapter Chapter Working with Difficult People.
9780071745093
22225
Management games.
Interpersonal relations.
Customer relations.
Communication in management.
658.4 Sc283 2010 Circulation
The big book of people skills games Edward E. Scannell - New York : McGraw-Hill, c2010. - x, 260 pages : ill.; 23.3cm.
Contents: Acknowledgments; Chapter 1. UsingGamesand Activities in Your Meetings; Chapter 2. We're in the People Business!!; Chapter 3. Interpersonal Tool Kit; Chapter 4. Communication Skills; Chapter 5.MotivatingOthers; Chapter 6. Changing Generations; Chapter 7."Customer" Service; Chapter 8. Business Etiquette; Chapter 9. Public Etiquette: Boats, Planes and Automobiles; Chapter 10. Leadership Skills; Chapter 11. Managing Change; Chapter 12. Presentation Skills; Chapter 13. Teambuilding; Chapter 14. Creative Problem SolvingChapter Chapter Working with Difficult People.
9780071745093
22225
Management games.
Interpersonal relations.
Customer relations.
Communication in management.
658.4 Sc283 2010 Circulation