TY - BOOK AU - Charvet,Shelle Rose TI - Words that change minds: the 14 patterns for mastering the language of influence SN - 9781733670302 AV - BF637.C45 C475 2019 U1 - 302.2 23 PY - 2019///] CY - [Place of publication not identified] PB - Shelle Rose Charvet KW - Communication KW - Psychological aspects KW - Interpersonal communication KW - Communication in organizations KW - Neurolinguistic programming KW - fast N1 - Includes bibliographical references and index ER -