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001			23564598
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005			20250116114226.0
006			m |o d |
007			cr_|||||||||||
008			231227s2024 enk ob 001 0 eng
040			_dASB
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
925	0		_aacquire _eecip ebook _xpolicy default
942			_2lcc
942			_cBK
955			_frq12 2024-10-28 Telework booki rec'd
010			_a 2023055649
020			_a9780367855727 _q(ebook)
020			_z9780367428860 _q(hardback)
020			_z9781032754048 _q(paperback)
040			_aDLC _beng _cDLC _erda _dDLC
042			_apcc
050	0	0	_aHF5549.5.T7
082	0	0	_a658.3/124 _223/eng/20240214
100	1		_aPhillips, Patricia Pulliam, _eauthor.
245	1	0	_aReturn on investment in training and performance improvement / _cPatricia Pulliam Phillips, Jack J. Phillips and Klaas Toes.
250			_aThird edition.
264		1	_aLondon ; _aNew York : _bRoutledge,Taylor & Francis Group, _c2024.
300			_a1 online resource.
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
500			_aOriginally entered under: Jack J. Phillips.
504			_aIncludes bibliographical references and index.
520			_a"The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patti P. Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition expands upon and updates the second edition with chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides relevant examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers"-- _cProvided by publisher.
588			_aDescription based on print version record and CIP data provided by publisher.
650		0	_aEmployees _xTraining of _xEvaluation _vHandbooks, manuals, etc.
650		0	_aRate of return _vHandbooks, manuals, etc.
700	1		_aPhillips, Jack J., _d1945- _eauthor.
700	1		_aToes, Klaas, _eauthor.
776	0	8	_iPrint version: _aPhillips, Patricia Pulliam. _tReturn on investment in training and performance improvement _bThird edition. _dLondon ; New York : Routledge, Taylor & Francis Group, 2024 _z9780367428860 _w(DLC) 2023055648
985			_aLC online resource _d2024-02-16
999			_c110 _d110