000			01392nam a2200301 a 4500
001			0001-8520
003			ASB
005			20250116114225.0
008			141227 0000
016			_a22225
020			_a9780071745093
040			_dASB
082			_a658.4 Sc283 2010
082			_aCirculation
100			_aScannell, Edward E.
245			_aThe big book of people skills games _cEdward E. Scannell
260			_aNew York : McGraw-Hill, c2010.
300			_ax, 260 pages : _bill.; _c23.3cm.
520			_aContents: Acknowledgments; Chapter 1. UsingGamesand Activities in Your Meetings; Chapter 2. We're in the People Business!!; Chapter 3. Interpersonal Tool Kit; Chapter 4. Communication Skills; Chapter 5.MotivatingOthers; Chapter 6. Changing Generations; Chapter 7."Customer" Service; Chapter 8. Business Etiquette; Chapter 9. Public Etiquette: Boats, Planes and Automobiles; Chapter 10. Leadership Skills; Chapter 11. Managing Change; Chapter 12. Presentation Skills; Chapter 13. Teambuilding; Chapter 14. Creative Problem SolvingChapter Chapter Working with Difficult People.
650			_aManagement games.
650			_aInterpersonal relations.
650			_aCustomer relations.
650			_aCommunication in management.
700			_aCollen A. Rickenbacher
942			_2lcc
942			_cBK
998			_a _b _cbat _e20141227144600 _mliammapa _u20190719
999			_c96 _d96