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The big book of people skills games Edward E. Scannell

By: Contributor(s): Publication details: New York : McGraw-Hill, c2010.Description: x, 260 pages : ill.; 23.3cmISBN:
  • 9780071745093
Subject(s): DDC classification:
  • 658.4 Sc283 2010
  • Circulation
Summary: Contents: Acknowledgments; Chapter 1. UsingGamesand Activities in Your Meetings; Chapter 2. We're in the People Business!!; Chapter 3. Interpersonal Tool Kit; Chapter 4. Communication Skills; Chapter 5.MotivatingOthers; Chapter 6. Changing Generations; Chapter 7."Customer" Service; Chapter 8. Business Etiquette; Chapter 9. Public Etiquette: Boats, Planes and Automobiles; Chapter 10. Leadership Skills; Chapter 11. Managing Change; Chapter 12. Presentation Skills; Chapter 13. Teambuilding; Chapter 14. Creative Problem SolvingChapter Chapter Working with Difficult People.
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Contents: Acknowledgments; Chapter 1. UsingGamesand Activities in Your Meetings; Chapter 2. We're in the People Business!!; Chapter 3. Interpersonal Tool Kit; Chapter 4. Communication Skills; Chapter 5.MotivatingOthers; Chapter 6. Changing Generations; Chapter 7."Customer" Service; Chapter 8. Business Etiquette; Chapter 9. Public Etiquette: Boats, Planes and Automobiles; Chapter 10. Leadership Skills; Chapter 11. Managing Change; Chapter 12. Presentation Skills; Chapter 13. Teambuilding; Chapter 14. Creative Problem SolvingChapter Chapter Working with Difficult People.

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